Learn about our Terms of Use Agreement

These Terms of Service (“Terms”) are a contract between you and eCarrierCheck, LLC, a Nebraska Limited Liability Company, which is the owner and operator of the eCarrierCheck websites and other Services as defined below.  A reference in these Terms to “eCarrierCheck” or “we,” “our,” or “us” refers to eCarrierCheck, LLC.

These Terms govern your use of eCarrierCheck’s websites, services, mobile apps, products, and content (“Services”).  By using eCarrierCheck you agree and consent to these Terms.

  1. We can change these Terms at any time. We keep a record of all changes to our Terms. We will notify you by email or by posting a notice on our website before the changes are effective. You are responsible for periodically monitoring our website and these Terms to keep informed of changes. By using the Services on or after that effective date of any change, you agree to be bound by the changes to the Terms. If you don’t agree to the changed Terms, you must cancel your account before they take effect, otherwise your use of the Services will be subject to the changed Terms.
  2. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
  3. You must provide your legal full name, a valid email address, a valid credit card number, and any other information requested in order to complete the signup process.
  4. To be eligible for the Services, you must meet at least one of the following criteria:
    1. Have the authority to broker freight in the United States of America; or
    2. Be an employee of a company which has the authority to broker freight in the United States of America (or is actively seeking the authority to broker freight in the United States of America); or
    3. Be a shipper of freight in the United States of America; or
    4. Be an employee of company which operates as a shipper of freight in the United States of America; or
    5. If unable to fit into the previous categories, receive special permission from eCarrierCheck to access the website. We grant permission on a case-by-case basis, and you can request permission by emailing us at [email protected].
  5. You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  6. You are responsible for all activity that occurs under your account.
  7. You may not use the Services for any illegal or unauthorized purpose.
  8. Abuse or excessively frequent requests to our website may result in the temporary or permanent suspension of your account. We, in our sole discretion, will determine abuse or excessive usage of our website or APIs.
  9. Like many other websites, eCarrierCheck uses “cookies.” These cookies are used to store session information. The information is used to optimize the user’s experience. You consent to our use of these cookies.
  10. You will be billed for the Service in advance on a monthly basis. Charges are non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
  11. If you are changing from a monthly billing cycle to a yearly billing cycle, eCarrierCheck will bill for a full year at the next monthly billing date.
  12. For any upgrade or downgrade in plan level while on a monthly billing cycle, the credit card that you provided will automatically be charged the new rate on your next billing cycle. For upgrades or downgrades while on a yearly plan, eCarrierCheck will immediately charge or refund the difference in plan cost, prorated for the remaining time in your yearly billing cycle.
  13. Downgrading your Services may cause the loss of content, feature, or capacity of your account. We do not accept any liability for such loss.
  14. You are solely responsible for properly canceling your account. We provide a simple, no-questions-asked cancellation link through the profile page of the website. You can cancel your account at any time by using this link. An email or phone request to cancel your account is not effective as a cancellation.
  15. All of your content will be immediately deleted from the Services upon cancellation. This information cannot be recovered after your account is cancelled.
  16. If you stop making payments for the Services, your account will go inactive. Inactive accounts due to nonpayment will be automatically cancelled after 3 months. All amounts due must be paid prior to reactivating your account.
  17. You can choose to deactivate your account at any time. Inactive accounts can be reactivated at any time by providing payment information and subscribing to the Services.
  18. If you cancel the Services before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
  19. We, in our sole discretion, have the right to suspend or terminate your account and refuse any and all current or future use of the Services, or any other eCarrierCheck service, for any reason at any time. Such termination of the Services will result in the deactivation or deletion of your account or your access to your account and the forfeiture and relinquishment of all content in your Account.
  20. Your use of the Services is at your sole risk. Services and related information may be based on data obtained from the Federal Motor Carrier Safety Administration and other outside sources.  We do not independently verify all information provided.  We strive to provide the most accurate data available, but we are not responsible for any inaccuracies in the information provided.    We disclaim any responsibility to notify you of changes or updates in information provided.  Statements made or opinions expressed by eCarrierCheck regarding any carrier or other service shall not be considered a statement, warranty, or guarantee as to the future safety of or conduct by such carrier or of the future quality of any service.  We may rate, review, critique, or otherwise analyze companies which are affiliated with eCarrierCheck.  You agree not to involve eCarrierCheck in any dispute you may have with any carrier, broker, or other person or company which you use, whether or not the choice or use is a result of information obtained through the Services. You understand and agree that eCarrierCheck will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if eCarrierCheck has been advised of the possibility of such damages), resulting from the use or inability to use the Services.  You agree to defend, indemnify, and hold harmless eCarrierCheck and our employees, agents, owners, and officers from and against all damages, claims, losses, costs, and expenses related to your use of the Services.
  21. Your support for eCarrierCheck Services is only available in English, via email ([email protected]), phone, or social media.
  22. You understand that eCarrierCheck uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technologies required to run the Services. You consent to eCarrierCheck using these third parties.
  23. You cannot copy, display, distribute or reproduce content you obtain from eCarrierCheck. You may not use the eCarrierCheck name in a way that falsely implies that you are associated with eCarrierCheck or any of its Services.
  24. The failure of eCarrierCheck to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision. The Terms constitute the entire agreement between you and eCarrierCheck and govern your use of the Services, superseding any prior agreements between you and eCarrierCheck (including, but not limited to, any prior version of the Terms).
  25. You agree that these Terms and your use of the Services are governed under Nebraska law. You agree to submit to the jurisdiction of the courts of the State of Nebraska.  Any legal action related to your use of the Services or these Terms must be brought exclusively in a court of appropriate jurisdiction in Scotts Bluff County, Nebraska.
  26. You agree to our privacy policy. Click here to view our privacy policy.
  27. Questions about the Terms of Services should be sent to [email protected]